1. Data We Collect
We collect the following types of personal data:
• Identification data: name, email, phone, job title, and company, voluntarily provided through contact forms, demo requests, or platform registration.
• Usage data: information about how you interact with our website and platform, including pages visited, time spent, clicks, and features used.
• Technical data: IP address, browser type, operating system, screen resolution, and cookies.
• Logistics operation data: information entered into the platform for load, route, and pallet optimization purposes. This data is processed exclusively to provide the contracted service.
2. How We Use Your Data
We use your personal data for the following purposes:
• Provide and operate our logistics optimization services.
• Respond to contact and demo requests.
• Personalize and improve your platform experience.
• Send relevant commercial communications (with your consent).
• Comply with legal and regulatory obligations.
• Generate aggregated, anonymized statistical analyses to improve our services.
3. Legal Basis for Processing
The processing of your personal data is carried out based on the following legal grounds:
• Consent: for sending marketing communications and using non-essential cookies.
• Contract performance: to provide the contracted services.
• Legitimate interest: to improve our services and ensure platform security.
• Legal obligation: to comply with applicable legal and regulatory requirements.
4. Data Sharing
We do not sell your personal data. We may share it with:
• Service providers who assist in platform operations (hosting, analytics, communications), under confidentiality agreements.
• Cloud infrastructure providers (such as AWS and similar), under data processing agreements that ensure data protection and security in compliance with applicable law.
• Legal authorities, when required by law or court order.
• Business partners, exclusively with your prior consent.
5. Data Security
We adopt appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or destruction, including:
• Encryption of data in transit and at rest.
• Role-based access control.
• Continuous security monitoring.
• Regular backups and disaster recovery plans.
6. Your Rights
Under the LGPD and GDPR, you have the right to:
• Access your personal data.
• Correct incomplete or outdated data.
• Request deletion of your data.
• Revoke consent at any time.
• Request data portability.
• Obtain information about with whom your data has been shared.
To exercise your rights, contact us at: privacidade@jettacargo.com.br
7. Cookies
We use cookies to improve browsing experience and analyze site performance. You can manage your cookie preferences at any time through the cookie banner displayed on your first visit to the site.
8. Data Retention
We store your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Account data is retained while the contract is active. Marketing data is retained until consent is revoked.
9. Changes to This Policy
This policy may be updated periodically. We will notify you of significant changes by email or through a notice on the platform. We recommend that you review this page regularly.
10. Contact
For questions about this privacy policy or the processing of your data, contact us:
JettaCargo
Email: privacidade@jettacargo.com.br
Website: jettacargo.com.br