Operational Alerts
Intelligent notifications to keep operations under control.
The Operational Alerts module continuously monitors cargo planning operations and sends automatic notifications when relevant situations occur, such as plan exceptions, stalled approval queues, violated constraints, or identified consolidation opportunities.
Features
Exception alerts
Notifications when a load plan cannot meet all configured constraints.
Queue alerts
Warning when plans remain pending approval beyond the defined SLA.
Capacity alerts
Notification when a plan's occupancy rate is below the configured threshold.
Multiple channels
In-system notifications, plus delivery via email or webhook.
Configurable rules
Define which events trigger alerts, for whom, and with what priority.
Alerts dashboard
Centralized panel with alert history, type filters, and resolution status.
Benefits
- Real-time visibility of operation exceptions and bottlenecks
- Rapid response to problems before they impact execution
- Less time monitoring dashboards, more time on strategic decisions
- Tracking recurring patterns for continuous improvement
Use Cases
Managers overseeing autonomous agents
Receive alerts only when the agent finds exceptions requiring human decision.
Multi-shift operations
Alerts ensuring shift handoff without information loss.
Planning SLA
Monitor whether time from request to approved plan is within expected SLA.
FAQ
What types of alerts are supported?
The module supports email alerts, dashboard notifications, and webhooks. Alerts can be configured for delays, plan exceptions, pending approvals, and any relevant operational event.
Can alert rules be customized?
Yes. Each alert is configurable by event type, severity, recipient, and notification channel. You define exactly when and how each person should be notified.
Do alerts integrate with external tools?
Yes. Via webhooks, alerts can be integrated with monitoring tools, ticketing systems, and any platform that accepts HTTP notifications.
What is the alert latency?
Alerts are triggered in real time as soon as the configured event is detected. Delivery depends on the chosen channel, but dashboard notifications and webhooks are virtually instantaneous.
How long does it take to implement this module?
Typical implementation of an individual module takes 2 to 4 weeks, including setup, integration with your systems, and team training. Additional modules can be activated progressively.
Does this module work independently?
Yes. Each module can operate independently, although integration with other JettaCargo modules enhances results. You only subscribe to the modules that make sense for your operation.
What results can I expect?
Results vary by operation, but our clients report significant improvements in the first weeks: average 35% increase in vehicle utilization, 19% reduction in km traveled, and elimination of loading rework.
How does support work for this module?
We offer dedicated technical support with defined SLAs, including chat, email, and phone assistance. During implementation, an onboarding team accompanies your operation until full stabilization.