The same flow — from demand to detailed plan — works at whatever automation level your operation prefers. Start with analysts, activate autonomous agents, or combine both modes.
Frequently Asked Questions about Operating Modes
Can I start with analysts and switch to AI agents later?
Yes. That's the most common path: the operation starts with analysts using the 3D optimization engines and, as processes mature, gradually activates the autonomous agents. The switch requires no re-implementation — the agents use the same business rules, data, and integrations already configured.
Do autonomous AI agents replace the analyst team?
No. The agents take over the repetitive work of building load plans, freeing analysts for higher-value activities: handling exceptions, negotiating freight, and improving business rules. In the hybrid model, human review remains exactly where it adds the most value.
How does the hybrid mode work in practice?
The AI agents process requests automatically, and scenarios that meet the rules flow straight through. When an agent encounters an exception or conflict, the plan enters the approval queue for human review. You define which criteria require approval — everything else flows without intervention.
Which mode is the best fit for my operation?
It depends on maturity and volume. Operations still shaping their rules usually start with analysts. High-volume operations with stable rules gain the most from autonomous agents. Hybrid suits those who want automation with control — and you can switch between modes at any time.
Do the AI agents work outside business hours?
Yes. The agents operate 24/7, processing transport requests as they arrive — including at night, on weekends, and holidays. No operator needs to be online for load plans to be generated and sent for approval or execution.